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Expert briefcase, backpack, and man-bag repair - no matter where you live! We fix all brands: Cole Haan, Hartman, Tumi, TOM FORD, Frye, Shinola, King Ranch, Montblanc, Zegna, Armani, dunhill, and more. Briefcase & Bag Repair Online Briefcase and Backpack Repair by Mail Backpacks. Satchels. Shoulder Bags. We Can Fix All Your Favorites. Pack, messenger, laptop case, backpack, hip pouch, field bag. No matter how you refer to your carrier-of-all-things, it’s something that becomes a part of you as you travel together through all of life’s adventures. And when your carryall gets banged up, bruised, torn, dirty—or worse—Cobblers Direct can fix it! Our skilled bag-makers have decades of experience, and we can fix just about anything ranging from tears in the leather to broken hardware. Bag repair can be complex, as each job is custom and completed by hand. Often, our craftsmen must sew through 3-4 layers of leather, strapping, and lining to make a delicate repair. We understand that your man-bag has a story to tell, and we promise to show it the care it deserves to go on living more lifetimes by your side. "Repairs are our passion. We fix all brands, all styles, all shapes, and all colors. If you can wear it, we can repair it!" Acne Studios Akris Alexander McQueen AllSaints Balenciaga Balmain Bao Bao Issey Miyake behno Beis Boarding Pass BOSS Botkier Bottega Veneta BP. Bric's Briggs & Riley Brixton Bruno Cucinelli Burberry By Far Callista CALPAK Caraa Cathy's Concepts CHANEL Chloe Christian Louboutin Clare V. COACH Cult Gaia D'ESTREE Dagne Dover Dolce & Gabbana Elleme Etro Eric Javits Fendi FRAME Frances Valentine Frye Frye and Co Ganni Gigi New York Givenchy Golden Goose Gucci Halogen Hammit Hermes Herschel Hobo Isabel Marant Jimmy Choo KELLY-TOOKE kate spade Loewe Longchamp Louis Vuitton Madewell Miason Margiela Mali + Lili Malibu Skye Mansur Gavriel Marni Matt & Nat MCM Medea Michael Kors Miu Miu Mulberry MZ Wallace Off-White Prada Proenza Schouler rag & bone Rebecca Minkoff Reiss Roger Vivier Saint Laurent Salvatore Farragamo See by Chloe Serapian Milano STAUD Stella McCartney Strathberry Ted Baker Thacker The Marc Jacobs The Row the VOLON TOM FORD Topshop Tory Burch Treasure & Bond Tumi Urban Originals Valentino Garavani Valextra Versace Vince Camuto Wandler Yuzefi Zadig & Voltaire And so many more... Zipper & Zipper Pull Repair We’ve all experienced the aggravation of a zipper coming un-tracked or breaking during use. Even the loss of a tiny zipper pull can be a headache. All is not lost! Most damaged or non-working zippers can be re-tracked, and we can install a new zipper pull quite easily. We will also completely replace the entire zipper if absolutely needed. Our cobblers maintain a vast collection of zippers and zipper pulls to match the original as closely as possible, so you’ll never know the difference. Watch Custom Repairs Video Shop Briefcase & Bag Repair Lost & Broken Hardware Missing a buckle or snap? Our cobblers will replace lost or broken hardware like d-rings, buckles, gate hooks, feet, rivets, and more. In fact, we inventory thousands of pieces of hardware in several different finishes, including many styles of rivets - round heads, raised heads and flat heads -as well as hundreds of gate hooks. We know how important it is to best match the original hardware of your bag, and we have a near limitless collection on hand for our craftsmen to work with. Watch Custom Repairs Video Shop Briefcase & Bag Repair Handle & Strap Repair Over time, stitching can wear down and begin to break in the handles and straps of your pack. And in extreme cases, teething puppies have been known to destroy a perfectly good strap. Not to worry! We can re-stitch and repair torn handles and straps using a large variety of colored polyester threads to not only match your favorite stitch, but to provide the greatest strength. We can also custom-build (or re-build) a new handle or strap to completely replace the old one. Once made, we will dye-to-match the color of your bag to ensure your new strap or handle looks as good as the original. Shop Briefcase & Bag Repair Patchwork & Purse Lining Repair A tear is no reason to give up on your beloved bag! All bags can be patched and stitched where needed, including torn bottoms and corners. We can also repair damaged inside lining or replace it altogether if necessary. Shop Briefcase & Bag Repair Bag Cleaning & Recondition Inevitably, your bag is going to get dirty from everyday use no matter how careful you are. Even your blue jeans can innocently transfer their color onto a light-colored briefcase simply from rubbing on one another during a casual stroll. To clean and restore your bag, our craftsmen will do a deep clean to remove any dirt and stains, add dye where necessary, and then deeply recondition your parcel back to its youthful glory. Suede must be dry cleaned or finely sanded when cleaning to ensure dirt and stains can be removed. We work the stains out gently without harming the suede, and then waterproof for long-lasting protection. Watch Bag Refinish Video Shop Briefcase & Bag Repair My Dog Ate My Bag! So your dog thinks your favorite bag is a chew toy, does he? Don’t panic! You’d be surprised how often we see articles that have been chewed up by dogs. Let us take a look. 9 times out of 10 we can fix them right up. No need to be upset at Hooch for long. Shop Briefcase & Bag Repair Briefcase & Bag Repair Re-Cap - Handle Tears & Unstitching - Strap Tears & Unstitching - Handle Repair & Replacement - Deep Cleaning - Stain Protection - Hardware Repair & Replacement - Leather Reconditioning - Color Renewal - Custom Dyeing If you’d like to discuss your repair needs with a cobbler, please click here . We’ll Zoom call or email you to discuss your repair needs prior to getting started. You can even send our items into us for a Free Repair Consultation and we'll provide you with pricing once we've evaluated your items. We’re looking forward to meeting your favorites and getting them fixed up and back out to you to enjoy! Shop Briefcase & Bag Repair

Our cobblers and artisans offer a wide range of repairs for the equestrian industry. Whether you need your riding boots restored or customized, or you're struggling with a broken bridle or strap, we'll get you back in the saddle and doing what you love.  Equestrian Repairs Riding Boot Repairs, Bridle Repairs, Halter Repairs, Lead Repairs, and other Equestrian Leather Repairs Get Back in the Saddle Our cobblers and artisans offer a wide range of repairs for the equestrian industry. Whether you need your riding boots restored or customized, or you're struggling with a broken bridle or strap, we'll get you back in the saddle and doing what you love. Riding Boots Start Repair Equipment Start Repair

Shoe Repair Near Me in San Antonio, TX Shoe Repair, Boot Repair and Purse Repair in San Antonio, TX Five Star Cleaners No 2 Cobblers Direct has partnered with... Five Star Cleaners No 2 ...to offer high quality shoe repair, boot repair, handbag repair, and belt repair services. Click "Start Repair" below to place your repair order. During checkout, enter your zip code, choose this location and then take your items to the store to drop them off for repair! See below for more information. Five Star Cleaners No 2 Location ID: B58 Phone: (210) 491-9425 Website: https://myfivestarcleaners.com Address: 19160 Stone Oak Pkwy, San Antonio, TX 78258, USA Start Repair Services include but are not limited to: shoe repair boot repair handbag repair belt repair & shortening wedding dyeing leather repair leather cleaning & restoration + more! Start Repair

Shoe Repair Near Me in Omaha, NE Shoe Repair, Boot Repair and Purse Repair in Omaha, NE Fashion Cleaners (Pepperwood) Cobblers Direct has partnered with... Fashion Cleaners (Pepperwood) ...to offer high quality shoe repair, boot repair, handbag repair, and belt repair services. Click "Start Repair" below to place your repair order. During checkout, enter your zip code, choose this location and then take your items to the store to drop them off for repair! See below for more information. Fashion Cleaners (Pepperwood) Location ID: A92 Phone: (402) 496-7881 Website: https://fashioncleaners.com/locations/west-omaha/ Address: 537 North 155th Street, Omaha, NE 68154, USA Start Repair Services include but are not limited to: shoe repair boot repair handbag repair belt repair & shortening wedding dyeing leather repair leather cleaning & restoration + more! Start Repair

Shoe Repair Near Me in Madras, OR Shoe Repair, Boot Repair and Purse Repair in Madras, OR Snows Cleaners & Laundry Cobblers Direct has partnered with... Snows Cleaners & Laundry ...to offer high quality shoe repair, boot repair, handbag repair, and belt repair services. Click "Start Repair" below to place your repair order. During checkout, enter your zip code, choose this location and then take your items to the store to drop them off for repair! See below for more information. Snows Cleaners & Laundry Location ID: A23 Phone: (541) 475-3527 Website: https://snows-cleaners.business.site/ Address: 391 Southwest 4th Street, Madras, OR 97741, USA Start Repair Services include but are not limited to: shoe repair boot repair handbag repair belt repair & shortening wedding dyeing leather repair leather cleaning & restoration + more! Start Repair

Shoe Repair Near Me in Anacortes, WA Shoe Repair, Boot Repair and Purse Repair in Anacortes, WA Thrifty Cleaners of Anacortes Cobblers Direct has partnered with... Thrifty Cleaners of Anacortes ...to offer high quality shoe repair, boot repair, handbag repair, and belt repair services. Click "Start Repair" below to place your repair order. During checkout, enter your zip code, choose this location and then take your items to the store to drop them off for repair! See below for more information. Thrifty Cleaners of Anacortes Location ID: A72 Phone: (360) 293-8783 Website: https://thrifty-cleaners-of-anacortes.business.site/ Address: 1009 15th St, Anacortes, WA 98221, USA Start Repair Services include but are not limited to: shoe repair boot repair handbag repair belt repair & shortening wedding dyeing leather repair leather cleaning & restoration + more! Start Repair

Shoe Repair Near Me in Vidalia, GA Shoe Repair, Boot Repair and Purse Repair in Vidalia, GA Vidalia Cleaners Cobblers Direct has partnered with... Vidalia Cleaners ...to offer high quality shoe repair, boot repair, handbag repair, and belt repair services. Click "Start Repair" below to place your repair order. During checkout, enter your zip code, choose this location and then take your items to the store to drop them off for repair! See below for more information. Vidalia Cleaners Location ID: A22 Phone: (912) 538-0944 Website: https://www.facebook.com/people/Vidalia-Cleaners/100041334266047/ Address: 103 College St, Vidalia, GA 30474, USA Start Repair Services include but are not limited to: shoe repair boot repair handbag repair belt repair & shortening wedding dyeing leather repair leather cleaning & restoration + more! Start Repair

Shoe Repair Near Me in Henderson, NV Shoe Repair, Boot Repair and Purse Repair in Henderson, NV Al Phillips the Cleaner - Village Cobblers Direct has partnered with... Al Phillips the Cleaner - Village ...to offer high quality shoe repair, boot repair, handbag repair, and belt repair services. Click "Start Repair" below to place your repair order. During checkout, enter your zip code, choose this location and then take your items to the store to drop them off for repair! See below for more information. Al Phillips the Cleaner - Village Location ID: F28 Phone: (702) 558-3197 Website: https://tc-lv.com/locations/al-phillips-village/ Address: 35 E Horizon Ridge Pkwy suite 130, Henderson, NV 89002, USA Start Repair Services include but are not limited to: shoe repair boot repair handbag repair belt repair & shortening wedding dyeing leather repair leather cleaning & restoration + more! Start Repair

Shoe Repair Near Me in Tacoma, WA Shoe Repair, Boot Repair and Purse Repair in Tacoma, WA Morrell's Cleaners Cobblers Direct has partnered with... Morrell's Cleaners ...to offer high quality shoe repair, boot repair, handbag repair, and belt repair services. Click "Start Repair" below to place your repair order. During checkout, enter your zip code, choose this location and then take your items to the store to drop them off for repair! See below for more information. Morrell's Cleaners Location ID: A04 Phone: (253) 572-7121 Website: https://www.laundryday.com/ Address: 608 North 1st Street, Tacoma, WA 98403, USA Start Repair Services include but are not limited to: shoe repair boot repair handbag repair belt repair & shortening wedding dyeing leather repair leather cleaning & restoration + more! Start Repair

Shoe Repair Near Me in San Antonio, TX Shoe Repair, Boot Repair and Purse Repair in San Antonio, TX Five Star Cleaners No 5 Cobblers Direct has partnered with... Five Star Cleaners No 5 ...to offer high quality shoe repair, boot repair, handbag repair, and belt repair services. Click "Start Repair" below to place your repair order. During checkout, enter your zip code, choose this location and then take your items to the store to drop them off for repair! See below for more information. Five Star Cleaners No 5 Location ID: B55 Phone: (210) 494-0227 Website: https://myfivestarcleaners.com Address: 2950 Thousand Oaks Drive, San Antonio, TX 78247, USA Start Repair Services include but are not limited to: shoe repair boot repair handbag repair belt repair & shortening wedding dyeing leather repair leather cleaning & restoration + more! Start Repair

Shoe Repair Near Me in San Angelo, TX Shoe Repair, Boot Repair and Purse Repair in San Angelo, TX Dry Clean Super Center Cobblers Direct has partnered with... Dry Clean Super Center ...to offer high quality shoe repair, boot repair, handbag repair, and belt repair services. Click "Start Repair" below to place your repair order. During checkout, enter your zip code, choose this location and then take your items to the store to drop them off for repair! See below for more information. Dry Clean Super Center Location ID: A13 Phone: (325) 224-4400 Website: https://www.drycleansupercentersa.com/ Address: 4309 Sherwood Way, San Angelo, TX 76901, USA Start Repair Services include but are not limited to: shoe repair boot repair handbag repair belt repair & shortening wedding dyeing leather repair leather cleaning & restoration + more! Start Repair

We are looking for a Shipping Clerk to join our team to ensure the accuracy and integrity of all products we ship to our customers. A Shipping Clerk’s responsibilities include recording every detail of the order, from packing items into containers to labeling them. They are also accountable for ensuring that each package gets shipped correctly and timely to avoid missing deliveries or lost goods! Ultimately, you will work with our warehouse team to ensure items are labeled and packed correctly for shipping. < Back Shipping Receiving Clerk Apply Now 2621 Ridgepoint Dr, Austin, TX 78754, USA Job Type Full Time About the Role We are looking for a Shipping Clerk to join our team to ensure the accuracy and integrity of all products we ship to our customers. A Shipping Clerk’s responsibilities include recording every detail of the order, from packing items into containers to labeling them. They are also accountable for ensuring that each package gets shipped correctly and timely to avoid missing deliveries or lost goods! Ultimately, you will work with our warehouse team to ensure items are labeled and packed correctly for shipping. Requirements Proven work experience as a Shipping Clerk or similar role Ability to lift items and containers Flexibility to work different hours throughout the week as needed Ability to multitask and pay close attention to detail in a fast-paced environment About the Company Cobblers Direct is a homespun spin-off of the world-famous Shoe Hospital family of companies that have been repairing shoes, boots, handbags—even luggage, horse saddles, jackets, and near-anything made of leather—throughout the great state of Texas since 1906. The Shoe Hospitals very first store in Houston took the shape of a horse-drawn carriage one hundred and fourteen years ago. Since then, we’ve opened dozens of brick and mortar stores throughout Austin, Houston, Dallas/Fort Worth and San Antonio to serve the repair needs of all shoe and boot buffs, connoisseurs, mavens, collectors, and enthusiasts alike! Today, the Shoe Hospital family of companies is the largest shoe repair company in the world, taking great pride in the quality of our craft. Apply Now

We are looking for a Customer Service Representative (CSR) to be our first point of contact for any online repair customer who have questions or issues with a product or service that Cobblers Direct provides. They have many responsibilities like answering inbound phone calls, addressing customers’ questions about products and services, and processing payments or returns. Our Customer Service Representatives, or CSRs, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our repair customers might face with accuracy and efficiency. The CSR will assist with all internal repair order entry, edits, maintenance and invoicing. Cobblers Direct CSRs are genuinely excited to help our repair customers. They’re patient, empathetic, and passionately communicative. They love to talk repairs and understand the value of good communication skills. Our customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Problem-solving also comes naturally to our team and. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. < Back Customer Service Representative Apply Now 2621 Ridgepoint Dr, Austin, TX 78754, USA Job Type Full Time About the Role We are looking for a Customer Service Representative (CSR) to be our first point of contact for any online repair customer who have questions or issues with a product or service that Cobblers Direct provides. They have many responsibilities like answering inbound phone calls, addressing customers’ questions about products and services, and processing payments or returns. Our Customer Service Representatives, or CSRs, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our repair customers might face with accuracy and efficiency. The CSR will assist with all internal repair order entry, edits, maintenance and invoicing. Cobblers Direct CSRs are genuinely excited to help our repair customers. They’re patient, empathetic, and passionately communicative. They love to talk repairs and understand the value of good communication skills. Our customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Problem-solving also comes naturally to our team and. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Requirements Proven customer support experience or experience as a Client Service Representative Track record of over-achieving Strong phone contact handling skills and active listening Familiarity with client communication and order entry (ERP) systems and practices Good computer use and typing skills Experience with commonly used software programs (Excel, Word, Gmail, etc) Customer orientation and ability to adapt/respond to different types of characters Excellent communication (phone, email, text, chat) and presentation skills Ability to multi-task, prioritize, and manage time effectively About the Company Cobblers Direct is a homespun spin-off of the world-famous Shoe Hospital family of companies that have been repairing shoes, boots, handbags—even luggage, horse saddles, jackets, and near-anything made of leather—throughout the great state of Texas since 1906. The Shoe Hospitals very first store in Houston took the shape of a horse-drawn carriage one hundred and fourteen years ago. Since then, we’ve opened dozens of brick and mortar stores throughout Austin, Houston, Dallas/Fort Worth and San Antonio to serve the repair needs of all shoe and boot buffs, connoisseurs, mavens, collectors, and enthusiasts alike! Today, the Shoe Hospital family of companies is the largest shoe repair company in the world, taking great pride in the quality of our craft. Apply Now

Cobbler's Corner Blog Welcome to Our Blog! All Posts Search Cobblers Direct May 11, 2022 5 min Should You Repair or Replace Damaged Boots? Taking care of your walking boots and making sure they're in good form is crucial for any boot lover, whether you're using your boots to... 3,413 views 0 comments 2 likes. Post not marked as liked 2 Cobblers Direct Sep 7, 2021 1 min Shoe Repair is Not Just for Shoes Don’t be deceived by the name. Shoe repair is so much more than just shoes. Sure, the term “shoe repair” has some strong roots in shoes.... 235 views 0 comments 1 like. Post not marked as liked 1 Cobblers Direct Aug 16, 2021 3 min How to Find the Best Shoe Repair Shop Finding a great shoe repair shop with talented cobblers is no easy feat. Especially these days, as the once flourishing business of shoe... 524 views 1 comment 4 likes. Post not marked as liked 4 Cobblers Direct Aug 13, 2021 2 min Backpack Repair to Get You Back-to-It Back-to-the-Office, Back-to-School ... Back-to-Everything! Whether your pack totes a laptop, crayons, diapers, or all of the above, its... 4,207 views 0 comments 1 like. Post not marked as liked 1 Cobblers Direct Jul 29, 2021 1 min How to Clean Leather Shoes and Boots It can be tempting to use soap and water on your shoes to clean them, or even to consider tossing them into the washing machine. Please... 105 views 0 comments 1 like. Post not marked as liked 1 Cobblers Direct Jun 24, 2021 3 min Top Tips on Caring for Your Shoes & Boots at Home A shoe repair expert – or cobbler – can revive almost any shoe you bring in. However, much like brushing and flossing your teeth in... 65 views 0 comments 1 like. Post not marked as liked 1 Cobblers Direct Jun 10, 2021 1 min Save Your New Shoes with Invisible Sole Protection Using sole protectors on your brand-new shoes and boots increases the life of your soles exponentially. The trouble is, sole protection... 1,092 views 0 comments 1 like. Post not marked as liked 1 Cobblers Direct May 5, 2021 2 min Can My High Heels Be Repaired After the Heel Caps Have Worn Down? High heels and flats are beloved wardrobe staples, and each have plastic or rubber heel caps that will need to be repaired by a... 3,726 views 0 comments 2 likes. Post not marked as liked 2 Cobblers Direct Apr 1, 2021 1 min Bad Puppy Terrorizes Streets, Sends Thousands to Cobbler BREAKING NEWS - April 1, 2021 - A warning has been issued to local residents after an adorably evil shoe-eating mutant puppy was spotted... 42 views 0 comments 1 like. Post not marked as liked 1 Cobblers Direct Mar 22, 2021 1 min How To Fix a Broken Zipper A broken zipper does not mean the end to your favorite purse, backpack, or boots! That goes the same for your wallets, briefcases, or... 5,423 views 0 comments 6 likes. Post not marked as liked 6 Cobblers Direct Mar 8, 2021 2 min How To Protect Your Leather Shoes from Moisture Damage When you make the investment in a quality pair of leather shoes, it’s important to properly care for them so they can last you a... 338 views 0 comments 2 likes. Post not marked as liked 2 Cobblers Direct Mar 5, 2021 1 min How to Make Classic Western Boots More Comfortable It's easy. Convert them into ropers! Traditional western-style (or cowboy) boots are made with high, slanted heels. These heels are... 768 views 0 comments 2 likes. Post not marked as liked 2 Cobblers Direct Feb 23, 2021 2 min Can You Save Water Damaged Shoes, Boots, and Handbags? Water damage – even severe water damage – does not mean the end of your beloved favorites! If your shoes, boots, and bags have water... 1,627 views 0 comments 2 likes. Post not marked as liked 2 Cobblers Direct Jan 6, 2021 2 min How to Clean Leather Shoes and Boots the Right Way Leather shoes and boots can be brought back to their original splendor by an expert hand, whether they are leather, suede, nubuck, or any... 718 views 0 comments 4 likes. Post not marked as liked 4 Cobblers Direct Dec 4, 2020 3 min Can My Shoes Be Repaired? We’re so glad you asked! “Can you repair my shoes?” is something we get asked day in and day out as cobblers. Usually, it comes right... 10,360 views 0 comments 5 likes. Post not marked as liked 5 Cobblers Direct Nov 21, 2020 3 min Why Should You Repair Your Shoes and Boots? Nearly 1.5 million tons of waste is created manufacturing new footwear each year, and this doesn’t include the used shoes and boots being... 792 views 0 comments 2 likes. Post not marked as liked 2 Cobblers Direct Nov 14, 2020 2 min What Does a Cobbler Do? Hint: they don’t make upside-down fruit pie. We’re talking expert craftsmen and shoe repair aficionados here! Have you ever sought... 4,399 views 0 comments 2 likes. Post not marked as liked 2

Zoom with a Cobbler Have a shoe repair challenge for us? Fantastic! Bring it on. Book a Zoom with one of our cobblers so you can show us your item(s) live and "in-person"! We look forward to meeting you and your favorite shoes, boots, purses, and more. Online Repair Consultation (Zoom) Schedule a free repair consultation with us via Zoom video conference! Request to Book